Terms of Service
Last updated: 13 September 2026
Early Byte Solution operates jominap.my, a calendar and booking platform for homestays across Malaysia. Jominap connects three parties: Jominap itself (the platform), a homestay owner ("Owner") who lists and manages their own property, and a guest ("Guest") who books a stay. Jominap is not the operator of any listed property — each property is independently owned and run by its Owner, who sets its own rates, availability, and house rules. This agreement is split into two parts because it governs two different relationships: Part A covers the booking itself, between a Guest and an Owner; Part B covers an Owner's subscription to the Jominap platform. By using Jominap as a guest or as a property owner, you agree to the part(s) that apply to you.
Read this first — liability & fraud
Jominap is a booking platform only. Jominap is not a party to any booking made between a Guest and an Owner, does not inspect properties, and does not verify what either party tells the other. Jominap is not responsible for scams, fraud, misrepresentation, or financial loss caused by a Guest against an Owner, or by an Owner against a Guest — including a false or misleading listing, a Guest who does not pay after promising to, or a booking made using someone else's identity. Within its capacity, Jominap will do its best to help prevent and address scams or fraud affecting any party — for example, new Owner applications go through a manual check before they can accept bookings (see Part B, clause B2) — but that effort reduces risk; it does not guarantee it away.
Part A
Guest & Homestay Owner
The booking itself — who owes what to whom during a stay.
A1. Booking Requests & Confirmation
A booking request is not a confirmed reservation. Once submitted, most requests move straight to pending payment; some properties instead hold requests for the Owner's approval first, but only when the owner has asked us to switch it on for that property. Either way, a stay is confirmed only once payment is confirmed — not at the moment a request is submitted. Read the property's house rules and listing details before you book; Jominap does not verify that a listing's photos, description, or amenities are accurate.
A2. Guest Responsibilities
A Guest agrees to provide accurate booking details (name, contact information, number of guests, and purpose of stay), to follow the property's house rules during the stay, and to pay the Owner the amount shown at booking, by the method the property offers (direct bank transfer, or an online gateway where the property supports one).
A3. Owner Responsibilities & Compliance
An Owner is solely responsible for the legal operation of their property, including keeping the guest register required under the Registration of Guests Act 1965, holding any licences or local council/land-use approvals their property needs, and paying any taxes that apply to their rental income. Jominap is a calendar and booking tool, not the mechanism through which owners meet those obligations — Jominap does not collect identity documents from Guests and does not keep a guest register on an Owner's behalf. An Owner also agrees to keep their listing, rates, and availability accurate and up to date.
A4. Payments for Your Stay
How a Guest pays depends on the property's plan. On a Basic-plan property, payment is made by direct bank transfer to the Owner's own bank account — Jominap never receives, holds, or has access to this money. On an Advance-plan property that has connected its own payment gateway, payment is made online through that gateway, but it still settles directly into the Owner's own connected account — Jominap does not hold, process or handle guest payments on either plan, and charges no fee on any booking.
A5. Security / Damage Deposits
Some properties require a refundable security or damage deposit, shown and collected as part of the total at booking. Any deposit refund — and any deduction from it for damage, extra cleaning, or a house-rules breach — is agreed directly between the Guest and the Owner. Jominap does not hold deposit funds and does not decide deposit disputes.
A6. Cancellations
Guests arrange cancellations with the owner directly; Jominap does not provide a self-service cancellation button for a Guest. An Owner can release an unpaid or approved-but-unpaid booking's dates from their dashboard at any time, and may block off dates on their own calendar whenever they choose. Once a stay has been paid for in full, releasing it is a refund conversation between Guest and Owner, not an automatic reversal — see the Refund & Cancellation Policy for how this works in practice.
A7. Liability, Disputes & Fraud
Jominap is not liable for the condition, safety, cleanliness, or conduct of any listed property, its Owner, or any Guest. A dispute between a Guest and an Owner — including one involving a cancellation, a deposit, property condition, or a suspected scam — should first be raised directly between the two of you; Jominap may, but is not obliged to, assist informally. See the notice at the top of this page for what Jominap is and isn't responsible for.
A8. House Rules
Each property sets its own house rules — covering things like check-in/check-out times, smoking, pets, visitors, noise, and parking. A Guest agrees to these rules by completing a booking, and an Owner agrees to state them clearly on their listing before accepting bookings against it.
Part B
Homestay Owner & Jominap.my
The subscription relationship — an Owner as Jominap's customer.
B1. Subscription Plans & Billing
An Owner subscribes to Jominap on a Basic (RM19/month) or Advance (RM39/month) plan. Each plan's price covers one booking unit; every additional unit on the same plan adds a flat RM9/month. New Owners receive a 60-day free trial with full Advance features and no charge — the first bill is created only when the Owner clicks "Go live," which requires at least one property, one unit, and one rate to already exist. Jominap does not bill on a recurring schedule: the Go-live charge is a one-time bill based on the unit count at that moment, and adding units afterwards does not automatically trigger a new charge — an Owner's billing page will show the correct expected total, but collecting the difference is a manual process today. An optional one-time RM100 setup fee is available for assisted onboarding, collected separately by the Jominap team.
B2. Owner Verification & Right to Refuse
A new Owner application is reviewed by Jominap, including a manual check of the bank details and phone number provided at Go-live against Malaysia's Semak Mule scam-reporting database. Jominap may reject or suspend any Owner application or listing at its own discretion, including after approval, if Jominap reasonably believes the listing is fraudulent, unsafe, or breaches these Terms.
B3. Owner's Use of the Platform
An Owner may use Jominap only to list and manage genuine, legally operable homestay properties that the Owner is entitled to rent out. An Owner is responsible for everything entered into the platform under their account, including listing content, rates, and any optional AI-assisted description or import tools they choose to use.
B4. Payment Gateway — Owner's Own Account
An Advance-plan Owner who wants to accept online payment connects their own bayar.cash merchant account; guest payments made through it settle directly to that account. Jominap is not a party to this payment relationship and does not process, hold, or guarantee any payment made to an Owner's connected gateway account.
B5. No Automated Recurring Billing
Jominap does not currently run any recurring or prorated billing. The only charge an Owner receives is the one-time bill at Go-live (and any later manual top-up Jominap's team requests if the Owner's unit count has grown). This may change in future; Owners will be notified before any recurring billing is introduced.
B6. Intellectual Property
Jominap owns the Jominap platform, its software, design, and branding. An Owner retains ownership of their own listing content (photos, descriptions, house rules) but grants Jominap a licence to display it on jominap.my and in related booking communications for as long as the listing is active.
B7. Suspension & Termination
Jominap may suspend or terminate an Owner's account for breach of these Terms, non-payment, fraud, or a failed Semak Mule check. An Owner may stop using Jominap at any time by contacting support; unused subscription time is handled under the Refund & Cancellation Policy, Part B.
Changes to These Terms
Jominap may update these Terms from time to time. Material changes will be reflected here with an updated version date; continuing to use Jominap after a change means you accept the updated Terms.
Contact
Questions about these Terms can be sent to legal@jominap.my.